Privacy policy
The protection of your personal data is of particular concern to us. We therefore collect, process and use your personal data exclusively with your consent or in connection with the use of our services or on the basis of the applicable statutory provisions; this is done in compliance with the provisions of data protection and civil law. In this data protection information, we inform you about the most important aspects of data processing.
Data processing
We only collect personal data that is necessary for the performance and processing of our services or that you have provided to us voluntarily. We therefore only process data that visitors to our website provide voluntarily. It is also possible to navigate the website without providing personal data and information. The personal data collected and stored is used exclusively for the purposes specified below. Visitors to the website may submit their data in order to (i) obtain information on services or offers or (ii) purchase services.
When contacting Schuster’s Alpenpanorama (e.g. by contact form, e-mail, telephone or via social media) as well as in the context of existing business relationships, the customer data provided will be processed to the extent necessary to respond to contact inquiries and any requested measures.
The response to contact requests and the management of contact and request data in the context of contractual or pre-contractual relationships is carried out to fulfill our contractual obligations or to respond to (pre)contractual requests.
Data processing for the handling of events is based on your consent and for the fulfillment of a contractual relationship. If you participate in our events, the processing is carried out for the organization and implementation of the respective event.
Image recordings are processed on the basis of an overriding legitimate interest within the meaning of Section 12 DSG (video surveillance) as a preventive measure and to ensure the traceability of criminal acts and to enable the investigation of criminal offenses.
Your rights
In principle, you have the rights to information, correction, deletion, restriction, data portability, revocation and objection as well as to data portability in accordance with Art. 20 GDPR.
You therefore have the right to information about your stored personal data, its origin and recipients and the purpose of data processing as well as a right to correction, data transfer, objection, restriction of processing and blocking or deletion of incorrect or inadmissibly processed data at any time. You have the right to withdraw your consent to the use of your personal data at any time. Your request for information, deletion, correction, objection and/or data transfer, in the latter case, provided that this does not cause a disproportionate effort, can be addressed to the person responsible (Carmen Schuster).
If you are of the opinion that the processing of your personal data by me violates the applicable data protection law or your data protection claims have been violated in any other way, you have the option of complaining to the competent supervisory authority. In Austria, the data protection authority is responsible for this.
Data security
Your personal data is protected by taking appropriate organizational and technical precautions. These precautions relate in particular to protection against unauthorized, unlawful or accidental access, processing, loss, use and manipulation.
Notwithstanding our efforts to maintain an appropriately high level of due diligence at all times, it cannot be ruled out that information that you disclose to us via the Internet may be viewed and used by other persons. Please note that we therefore accept no liability whatsoever for the disclosure of information due to errors in data transmission not caused by us and/or unauthorized access by third parties (e.g. hacking attack on email account or telephone, interception of faxes).
Disclosure of data to third parties
Your data will only be forwarded on the basis of the GDPR, in particular to fulfill the services we offer or on the basis of your prior consent. In addition, personal data will be passed on if this is required by law or requested by the judicial authority or other bodies and institutions.
Use of cookies
Cookies are small text files or other storage notes that store information on end devices and read information from the end devices in order to store the login status in a user account, the contents of a shopping cart in the online store, the content accessed or the functions of an online offer used.
Schuster’s Alpenpanorama uses cookies in accordance with the statutory provisions and obtains the customer's prior consent for this. In particular, consent is not required if the storage and reading of the information is absolutely necessary in order to provide the customer with a telemedia service expressly requested by them (i.e. our online offer). The revocable consent is clearly communicated to the users and contains the information on the respective use of cookies.
The legal basis for the processing of customer data is the declared consent. If such consent has not been given, the data processed using cookies will be processed on the basis of our legitimate interests.
Temporary cookies are deleted as soon as a user leaves an online service and closes their end device (e.g. browser or mobile application).
Permanent cookies remain stored even after the end device is closed. This allows the login status to be saved or preferred content to be displayed directly in the event that the user visits a website again. If Schuster’s Alpenpanorama does not provide the customer with information on the type and storage duration of cookies (e.g. when obtaining consent), it can be assumed that these are permanent cookies and that the storage duration is two years.
Customers can revoke the consent they have given at any time and also object to processing in accordance with the legal requirements within the meaning of Article 21 GDPR.
Schuster’s Alpenpanorama uses a cookie consent management procedure to process cookies. This obtains the customer's consent to processing. This consent can be revoked by the customer at any time. The declaration of consent is stored in order to avoid having to carry out a new query and to be able to prove the consent in accordance with the legal obligation. It may be stored on the server and/or in a cookie (so-called opt-in cookie, or using comparable technologies) in order to be able to assign the consent to a customer and their device. Subject to individual information on the providers of cookie management services, the following information applies:
Consent can be stored for up to two years. A pseudonymous user identifier is created and stored with the time of consent, information on the scope of consent (e.g. which categories of cookies and/or service providers) as well as the browser, system and end device used.
Integration of third-party services and content and data transfer to third countries
- Google Analytics, Google IP Locator, Google Maps, Google Maps Distance Api, Google reCAPTCHA, Owner: Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA
- Social network Facebook
Owner: Facebook Inc., Menlo Park, California, USA - Social network Instagram
Owner: Facebook Inc., Menlo Park, California, USA
Additional external content can be loaded via widgets and iFrames. To gain access to this list, an e-mail must be sent to .
Links to third-party websites
The www.schusters-alpenpanorama.at website may contain links to other websites that are not managed in accordance with this privacy policy.
Bookings
On our website we use the services of the booking system of easybooking, zadego GmbH, Anton-Melzer-Straße 10, 6020 Innsbruck. You will receive detailed information about data processing by this third-party provider directly at the end of the booking process.
Storage and deletion of data
The information and personal data collected via this website, including that which the visitor voluntarily provides in order to receive information material or other mailings, is stored exclusively for the provision of the requested service and only for the period absolutely necessary for this purpose.
After the service has been provided, all personal data will be deleted in accordance with Schuster’s Alpenpanorama's privacy policy, unless otherwise requested by the authorities or required by law.
We do not store your data for longer than is necessary to fulfill our contractual or legal obligations and to defend against any liability claims.
Amendment and updating of the privacy policy
The customer agrees to be regularly informed about the content of this privacy policy. Schuster’s Alpenpanorama will adapt the data protection declaration as soon as changes to the data processing carried out by us make this necessary
Schuster’s Alpenpanorama will inform its customers as soon as the changes require an act of cooperation or other individual notification.
Responsible persons
Data processing on this website is carried out by the website operator. You can find the operator's contact details in the legal notice of this website.